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Returns and refunds
You can return unused gear in its original packaging within 30 days of delivery for a full refund of the item price. Gear that has been used, chalked or worn cannot be returned unless they arrived damaged or wrong.
- Email support@exploreglobalco.com with your order number and what you'd like to return.
- We reply with the return address.
- Once the return arrives, we refund the original payment method.
If something arrives damaged or wrong, email us a photo within 7 days of delivery and we'll replace it or refund it, including shipping.